Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Nelson Montalvo Trevino

Dallas

Summary

I consistently ensure accurate and efficient task completion. My positive attitude and reliable nature contribute to achieving high customer satisfaction ratings and operational success. Developed strong logistical and time management skills in fast-paced environments. Proven ability to navigate and adapt to changing schedules while maintaining high standards of accuracy and efficiency. Looking to transition into new field where these skills can contribute to operational success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

AutoZone
08.2022 - 04.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Customer Service Representative /Online Personal Shopper

Walmart
10.2023 - 07.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Online Personal Shopper

Whole Foods Market Inc
08.2024 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.

Delivery Driver

Jets Pizza
12.2024 - Current
  • Used handheld devices to track and confirm delivery status.
  • Navigated local streets to ensure timely delivery of goods.
  • Delivered packages on time by planning optimal delivery routes.
  • Loaded and unloaded packages carefully, maintaining product integrity.

Education

High School Diploma -

Texas Virtual Schools/ Eschool Prep
Texarkana, TX
06-2022

Skills

  • Positive attitude
  • Valid Driver's license
  • Teamwork and collaboration
  • Dependable and reliable
  • Multi-tasking strength

Certification

Certified Plumber Apprentice Licenseship

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Delivery Driver

Jets Pizza
12.2024 - Current

Online Personal Shopper

Whole Foods Market Inc
08.2024 - Current

Customer Service Representative /Online Personal Shopper

Walmart
10.2023 - 07.2024

Sales Associate

AutoZone
08.2022 - 04.2023

High School Diploma -

Texas Virtual Schools/ Eschool Prep
Nelson Montalvo Trevino