Nelson Reyes
Jacksonville,FL
Summary
Proven leader with a track record of enhancing team performance and customer satisfaction at Precision Commercial Service LLC. Skilled in strategic planning and problem-solving, adept at fostering teamwork and collaboration. Achieved significant improvements in operational efficiency and project management, demonstrating exceptional time management and adaptability.
Overview
3
3
years of professional experience
Work History
Manager
Precision Commercial Service LLC
04.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Insolation
Register Insolation
02.2021 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Conducted post-service follow-ups with customers to ensure satisfaction with completed work, addressing any lingering concerns as needed.
- Provided detailed reports outlining completed tasks, allowing clients to better understand their HVAC system''s overall performance status.
- Maintained strong relationships with clients, offering tailored advice for maintaining clean and efficient air duct systems.
- Reduced energy consumption in buildings by optimizing the performance of air ducts and ventilation systems.
- Collaborated effectively with team members to complete large-scale projects efficiently and on time.
- Utilized advanced tools and equipment while performing thorough cleanings of air ducts, maximizing efficiency during each job assignment.
- Identified potential issues within HVAC systems, recommending appropriate solutions to ensure optimal functionality.
- Performed routine maintenance on air ducts, preventing buildup of dust, debris, and allergens that could impact health and safety.
Education
High School Diploma -
Instituto Choluteca
Honsuras12.2009
Skills
- Time Management
- Team Leadership
- Project Management
- Strategic Planning
- Performance Evaluations
- Staff Management
- Schedule Preparation
- Budget Control
- Positive Attitude
- Multitasking
- Problem-solving abilities
- Organizational Skills
- Attention to Detail
- Teamwork and Collaboration
- Effective Communication
- Computer Skills
- Self Motivation
- Adaptability
Languages
Spanish
Full Professional
Timeline
Manager
Precision Commercial Service LLC
04.2021 - Current
Insolation
Register Insolation
02.2021 - 05.2024
High School Diploma -
Instituto Choluteca
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