Nelson Rosado
Newark
Summary
Dynamic professional with a positive attitude and strong relationship-building skills, previously at T-Mobile. Proven track record in transforming underperforming teams and enhancing operational efficiency. Adept at managing inventory systems and fostering a collaborative work environment, ensuring compliance and promoting a culture of continuous improvement.
Overview
2026
2026
years of professional experience
Work History
Teaching Assistant
Fedcap Rehabilitation Services
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
Parts Manager
DelAir
02.2022 - 08.2025
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
- Monitored and evaluated supplier performance to maintain quality of parts.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Area Manager
T-Mobile
04.2019 - 02.2022
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Transformed underperforming teams into productive, profitable teams.
- Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
- Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
Education
Business Administration And Management
Northern Maine Community College
High School Diploma -
Barringer High School
Newark, NJ06.2006
Skills
- Positive attitude
- Computer skills
- Relationship building
- Calm and patient demeanor
Languages
Spanish
Full Professional
Timeline
Parts Manager
DelAir
02.2022 - 08.2025
Area Manager
T-Mobile
04.2019 - 02.2022
Teaching Assistant
Fedcap Rehabilitation Services
Business Administration And Management
Northern Maine Community College
High School Diploma -
Barringer High School
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