Nelson Torres
Lake View,NY
Summary
Correctional Officer offers 8 year history in corrections with superior record of defusing high-pressure situations with sound judgment and successful conflict resolution skills. Monitors and manages inmate behavior with focus maintaining order and proactively addressing potential conflicts. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Correctional Officer
New York State Department Of Corrections
11.2014 - Current
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
Food Service Supervisor
Broadway Bobby's Pizzeria
07.2007 - 11.2014
- Maintained health and food safety standards at all stages, from storage through delivery.
- Kept guest and work areas clean, organized and sanitized per established standards.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Ordered new supplies and food to maintain service levels.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Education
Associate of Science - Criminal Justice
Erie Community College
Orchard Park, NY05.2013
High School Diploma -
Hutchinson Central Technical High School
Buffalo, NY06.2008
Skills
- Criminal Law
- Safety and Security
- Observation
- File and Record Maintenance
- Law and Government
- Critical Thinking
- Monitoring
- Maintain Records
- Spanish Fluency
Languages
Spanish
Native or Bilingual
Timeline
Correctional Officer
New York State Department Of Corrections
11.2014 - Current
Food Service Supervisor
Broadway Bobby's Pizzeria
07.2007 - 11.2014
Associate of Science - Criminal Justice
Erie Community College
High School Diploma -
Hutchinson Central Technical High School
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