NEMAT KHALIFA
Denver,CO
Summary
Experienced and responsible professional skilled in coordinating behavioral support for clients. Demonstrated expertise in maintaining accurate documentation and daily reports, providing client assistance, and supporting daily programming.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Client Relations Specialist
CU Bookstore
Boulder, Colorado
08.2023 - Current
- Monitored competitors' activities and created strategies to remain ahead of the competition.
- Analyzed customer feedback surveys and identified areas of improvement.
Student Peer Mentor
MASP program
Boulder, Colorado
07.2024 - 07.2024
- Monitored academic performance of assigned students and provided feedback as needed.
- Provided emotional support during difficult times such as midterms or finals week.
- Organized weekly group mentoring sessions with assigned students.
- Developed strategies to help students adjust to college life, manage stress, and develop better study habits.
Assistant Instructor
Women's Wilderness Institute
Boulder, Colorado
03.2021 - 04.2023
- Working with middle school students to help them develop a sense of self-understanding through new experiences.
Assistant Teacher
Sunflower Hill Child care
Denver, CO
05.2021 - 08.2021
- Teaching and practicing life skills with children; being being creative, open-minded, and respectful
- Supervised small group activities and collaborated with other staff members to ensure student success.
Office Assistant Intern
Masjid Abu Bakr
Denver, CO
12.2020 - 02.2021
- Greeted, answered phone calls, and organized paper and electronic documents.
Education
Psychology - With A Business Minor
University of Colorado Boulder
Boulder, COCNA -
Pickens Technical College
Skills
- Organized
- RSudio
- Excel
- Group Leadership
- Student Engagement
- Mentoring
- Empathetic
- Microsoft Word
- First Aid/CPR
- Networking
- Team building
- Active Listening
Certification
- CPR
- CITI
Activities
- Summer Newcomers Program, 06/01/19, 07/01/19
- Hand to The Future Program, 03/01/22, 03/01/22
- PEAC Peers network, 06/01/22, 07/01/22
Awards
- South High School National Honor Society, 2020-2021, 2021-2022
- South High School Gold Honor Roll, 2021-2022, 2021-2022
- Seal Of Biliteracy Award in English and Arabic, 2021-2022, 2021-2022
References
References available upon request.
Languages
Professional, Native/ Bilingual
Affiliations
- Hiking
- Rock Climbing
Languages
Arabic
Native/ Bilingual
References
References available upon request.
Timeline
Student Peer Mentor
MASP program
07.2024 - 07.2024
Client Relations Specialist
CU Bookstore
08.2023 - Current
Assistant Teacher
Sunflower Hill Child care
05.2021 - 08.2021
Assistant Instructor
Women's Wilderness Institute
03.2021 - 04.2023
Office Assistant Intern
Masjid Abu Bakr
12.2020 - 02.2021
Psychology - With A Business Minor
University of Colorado Boulder
CNA -
Pickens Technical College
- CPR
- CITI
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