Nemi Heller
Huntington Beach,CA
Summary
At Coffee Bean & Tea Leaf,
I enhanced dining efficiency and guest satisfaction by expertly managing seating arrangements and supporting peak-hour service,
demonstrating strong multitasking and customer service skills.
My proactive approach ensured a welcoming atmosphere,
highlighting my commitment to hospitality and teamwork.
Overview
2
2
years of professional experience
Work History
Host
Coffee Bean & Tea Leaf
08.2020 - 08.2022
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- greeting and seating guests upon arrival.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
Hospitality and accommodation
- Guest Greeting and Seating
Hospitality and accommodation
Timeline
Host
Coffee Bean & Tea Leaf
08.2020 - 08.2022
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