Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
Work History
Regional Operations Manager
SGA Dental Group
02.2022 - 01.2024
Trained and guided team members to maintain high productivity and performance metrics.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Exercised leadership capabilities by successfully motivating and inspiring others.
Self-motivated, with a strong sense of personal responsibility.
Resolved problems, improved operations and provided exceptional service.
Regional Manager
Dr. Terry Lake Garner
02.2013 - 02.2022
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Exceeded sales targets with well-developed sales strategy and empowering team coaching.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Established and maintained operational standards for 14 locations.
Generated financial and operational reports to assist management with business strategy.