Neptune Ghani
San Diego,CA
Summary
Dynamic and dedicated professional with extensive experience at The Cheesecake Factory, excelling in customer service and problem-solving. Proven ability to thrive under pressure while enhancing guest satisfaction. Skilled in managing inventory and adhering to food safety regulations, ensuring a seamless dining experience. Committed to fostering teamwork and delivering exceptional results.
Overview
5
5
years of professional experience
Work History
Host/Bakery Worker
Cheesecake Factory
11.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
Sandwich Artist
SUBWAY®Restaurants
10.2020 - 11.2024
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Kept workplace clean and organized in line with restaurant policies.
- Managed inventory of tools, supplies and equipment.
Server
The Shop
03.2023 - 10.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Science -
Palomar College
San Marcos, CA05-2025
High School Diploma -
Rancho Bernardo High School
Poway, CA08-2019
Skills
- Customer service
- Problem-solving
- Calm under pressure
Timeline
Host/Bakery Worker
Cheesecake Factory
11.2023 - Current
Server
The Shop
03.2023 - 10.2023
Sandwich Artist
SUBWAY®Restaurants
10.2020 - 11.2024
Associate of Science -
Palomar College
High School Diploma -
Rancho Bernardo High School
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