Nereida Garcia
Yakima,WA
Summary
Dynamic administrative professional with a proven track record at Legal Couriers Yakma, excelling in office management and customer service. Skilled in data entry and maintaining confidentiality, I streamline processes and foster strong client relationships, ensuring efficient operations and exceptional support. Committed to delivering results and enhancing the overall customer experience.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Legal Couriers Yakma
Yakima, WA
03.2024 - Current
- Maintained accurate filing systems, ensuring quick access to essential documents.
- Assisted in the implementation of office procedures, streamlining administrative processes.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Cashier
El Rinconcito
Yakima, WA
05.2020 - 08.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Ensured accurate cash handling and balanced cash drawers daily.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout area for optimal customer experience.
- Assisted in training new cashiers on operational procedures and best practices.
- Greeted customers entering store and responded promptly to customer needs.
Education
Associate of Science - Business Technology & Accounting
Perry Technical Institute
Yakima, WA06-2021
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Customer and client relations
- Office management
- Administrative support
Timeline
Administrative Assistant
Legal Couriers Yakma
03.2024 - Current
Cashier
El Rinconcito
05.2020 - 08.2022
Associate of Science - Business Technology & Accounting
Perry Technical Institute