Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst

Nereida Hernandez

Houston,TX

Summary

Proven expert in customer service and merchandise display, I boosted sales at Bucees through engaging product showcases and social media promotion. Adept in multitasking and detail-oriented tasks, my training sessions at Cy Fair Independent School District enhanced staff productivity. My blend of communication skills and product knowledge expertise consistently enhances customer experiences and loyalty.

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management .

Developed strong organizational and customer service skills in fast-paced retail setting. Skilled in identifying customer needs and delivering personalized gift solutions. Seeking to transition into new field where these transferable skills can be effectively utilized.

Overview

6
6
years of professional experience

Work History

Gift Associate

Bucees
06.2023 - Current
  • Assisted in the creation of visually appealing merchandise displays, attracting customer attention and boosting sales.
  • Utilized social media platforms effectively as a means to showcase new products and create excitement around upcoming events.
  • Increased customer loyalty by providing expert advice on gift selection, taking into account factors such as recipient''s age, interests, and occasion.
  • Handled high volumes of merchandise shipments with care, ensuring timely stocking of shelves for an uninterrupted shopping experience.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong product knowledge by attending training sessions and regularly reviewing company materials, ensuring accurate information for customers.

Clerk/Club Receptionist

Cy Fair Independent School District
07.2022 - 05.2023
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Facilitated staff training sessions on new software, enhancing overall productivity.
  • Kept reception area clean and neat to give visitors positive first impression.

Receptionist

Greenwood King Prperties
01.2022 - 01.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.

Cashier

Baebers Hill Isd
01.2019 - 06.2022
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Supported students during lunch service, promoting a welcoming and orderly environment.
  • Assisted in serving lunch to children, ensuring timely and accurate meal distribution.
  • Facilitated a smooth lunch service for children, maintaining cleanliness and safety standards.
  • Handled children's meal accounts with accuracy.

Education

Real Estate

Champion School of Real Estate
Houston, TX
10-2022

GED -

GED
Houston, TX
03-2005

Skills

  • Patience and composure
  • Reliability and punctuality
  • Goal-oriented mindset
  • Product knowledge expertise
  • Communication
  • Greeting customers
  • Answering questions
  • Merchandise display
  • Teamwork
  • Customer service
  • Time management
  • Reliable and responsible
  • Attention to detail
  • Multitasking
  • Flexible hours

Languages

Spanish
Native or Bilingual

Timeline

Gift Associate

Bucees
06.2023 - Current

Clerk/Club Receptionist

Cy Fair Independent School District
07.2022 - 05.2023

Receptionist

Greenwood King Prperties
01.2022 - 01.2023

Cashier

Baebers Hill Isd
01.2019 - 06.2022

Real Estate

Champion School of Real Estate

GED -

GED

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Nereida Hernandez