Nery Garcia Santiago
Winter Haven,Florida
Summary
Versatile Inventory Specialist with advanced problem-solving and time management abilities. Proficient project coordinator and administrative leader. Highly familiar with inventory counts, business audits and documentation requirements.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Inventory Specialist
Polk County Sheriff's Office
04.2020 - 05.2024
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
- Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
- Optimized storage layouts by analyzing space usage patterns, leading to increased capacity without additional expense or construction requirements.
- Assisted in implementing a new inventory management system, resulting in more accurate record-keeping and reduced errors.
- Implemented barcode scanning technology within the warehouse, speeding up item retrieval times during order fulfillment processes significantly.
- Ensured compliance with regulations concerning hazardous materials storage, contributing to a safe working environment.
- Coordinated with suppliers to establish optimal delivery schedules, reducing instances of overstock or stockouts.
- Led project to identify and phase out slow-moving stock, freeing up valuable warehouse space.
- Reduced waste by identifying and addressing issues in stock rotation practices.
- Conducted detailed inventory analysis reports for management review, informing strategic decision-making.
- Conducted regular inventory audits to ensure stock levels were accurately maintained, minimizing discrepancies.
- Assisted in development of inventory forecasting model, improving accuracy of stock ordering.
- Managed disposal of obsolete inventory in environmentally responsible manner, ensuring compliance with regulations.
- Monitored supply chain disruptions and proactively adjusted orders, maintaining stock levels during peak periods.
- Physical inventory of all fixed assets and Weapons, Maintains the electronic records and processes additions and disposals, participate in staff meetings, assist with preparing annual budgets, Order supplies, Maintain fixed assets/annual inventory, Receive items from property/evidence, Dispose of worn and obsolete equipment Coordinate the work flow and assign work team members. Supervise, train and instruct inmates and members with procedures in safe, sanitary and efficient operations. Directs team members and inmates to ensure job-related rules, policies, procedures and security guidelines and enforced. Maintain product services quality standards by conducting ongoing evaluations. Take inventory, scan safety tag with the RFID, respond email etc.
Food Services Specialist
Polk County Sheriff Department
08.2019 - 04.2020
- Plan, direct and coordinate the activities associated with running the day
- Coordinate the workflow and assign work team members
- Supervise, train and instruct inmates and members with procedures in safe, sanitary and efficient operations.
- Directs team members and inmates to ensure job-related rules, policies, procedures and security guidelines and enforced.
- Reduced food waste by implementing proper portion control techniques in meal preparation.
- Managed budgetary constraints effectively, minimizing expenses while maintaining high-quality offerings.
- Developed specialized menus for inmates with dietary restrictions to ensure their dining satisfaction.
- Optimized meal production processes, resulting in lower wait times for customers during peak hours.
Customer services desk
Walmart Supermarket
01.2018 - 08.2019
- Returns and exchange items, take care of the customers, answer the phone, claim merchandiser.
- Handled returns or exchanges quickly and courteously, minimizing any potential negative impact on customer satisfaction levels.
- Consistently met performance metrics while adhering to quality standards set by the company.
- Managed high call volumes effectively, maintaining professionalism and providing timely assistance.
- Maintained up-to-date knowledge of industry trends and competitor offerings in order to provide informed recommendations tailored to individual customer needs.
- Assisted customers in finding the best solutions to their needs, resulting in increased loyalty and repeat business.
- Addressed escalated customer issues calmly and professionally, leading to satisfactory resolutions for all parties involved.
Food Services Supervisor
Department of Correction and Rehabilitation of Puerto Rico
04.2009 - 12.2017
- Check menus, ensure that the contract with Trinity Service’s Group is complied with, and visit the criminal population daily to hear complaints, revise changes in the menu of service, and answer complaints by writing to the inmates
- Plan, direct and coordinate the activities associated with running the day
- Coordinate the workflow and assign work team members
- Supervise, train and instruct inmates and members with procedures in safe, sanitary and efficient operations
- Directs team members and inmates to ensure job-related rules, policies, procedures and security guidelines and enforced
- Maintain product services quality standards by conducting ongoing evaluations.
- Reduced food waste by implementing proper inventory tracking and storage practices.
Education
Associate in Science Degree -
Polk State
Winter Haven, FL08.2024
Bachelor of Business Admin. / Marketing -
POPAC De Puerto Rico University
Mayaguez, PR01.2008
High School Diploma -
Department of Education
Aguadilla, PR01.2004
Business Development -
Caribbean University
Bayamon, PR01.2004
Skills
- Attention to Detail
- Customer Service
- Inventory Control
- Teamwork and Collaboration
- Inventory organization
- Shipping and receiving
- Inventory Tracking
- Order Fulfillment
- Order picking and processing
- MS Office
- Cycle counting
- Inventory Accounts Reconciliation
- Audit processes
- Material Handling
- Warehouse Operations
- Loss Prevention
- Ordering Supplies
- Digital and Physical Counts
- Systems and software expertise
- Tagging procedures
- Item tagging
- Records Management
- Warehouse Organization
- Database Management
- Proper Storage Protocols
- Cost Reduction
- Financial Reporting
- Supply and demand requirements
- RFID Tracking
- Project Management
- Asset protection expertise
- Problem-Solving
- Equipment Operation
- Forklift Operation
Certification
Excited Delirium Syndrome, iEVAC – 2020, Rape Elimination Act (PREA) – 2020, Bloodborne Pathogens – 2020, Alarm, Fire and Evacuation, Human Diversity Online - DOD – 2020, Drug Free Workplace, Harassment in the Workplace, Crisis Intervention (CIT), County Sentence Calculation, Stress Management Awareness Training, Training in lacrimal gas, breaking riots, recreation, first aid, FEMA, Nutrition, Maintenance and Institutional Hygiene certification, Management of adverse situation and stress at work , WORD, EXCEL, POWER POINT, OUTLOOK, TUN, ADG, TIBURON INC., INFUSION SCAN, DC CONSOLE.
Languages
Spanish
Native or Bilingual
Timeline
Inventory Specialist
Polk County Sheriff's Office
04.2020 - 05.2024
Food Services Specialist
Polk County Sheriff Department
08.2019 - 04.2020
Customer services desk
Walmart Supermarket
01.2018 - 08.2019
Food Services Supervisor
Department of Correction and Rehabilitation of Puerto Rico
04.2009 - 12.2017
Associate in Science Degree -
Polk State
Bachelor of Business Admin. / Marketing -
POPAC De Puerto Rico University
High School Diploma -
Department of Education
Business Development -
Caribbean University
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