Neshan Chandler
Citra,FL
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Outback Steakhouse. Expert in cash handling and guest engagement, consistently ensuring timely food delivery and training new team members. Committed to enhancing the dining experience through hospitality service expertise and a focus on customer satisfaction.
Overview
16
16
years of professional experience
Work History
Server
Outback Steakhouse
Ocala
05.2022 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Accurately processed orders and managed transactions using POS systems.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Assisted in training new team members on menu items and service standards.
Server
Cody's Original Roadhouse
Ocala, FL
01.2010 - 03.2020
- Trained new staff on menu knowledge and service standards, fostering team cohesion and performance.
- Managed multiple tables efficiently, optimizing workflow during peak hours to enhance guest experience.
- Implemented upselling techniques, enhancing overall sales performance through effective communication skills.
- Resolved customer complaints promptly, maintaining positive relationships and reinforcing brand loyalty.
Education
High School Diploma -
North Marion
08.1997
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
Timeline
Server
Outback Steakhouse
05.2022 - Current
Server
Cody's Original Roadhouse
01.2010 - 03.2020
High School Diploma -
North Marion