Neshanna Bennett
HAMPTON
Summary
SKILLS
Dynamic individual with hands-on experience and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Veterans Service Representative
Department of Veterans Affairs
10.2023 - Current
- Improved communication with veterans by providing empathetic listening and clear explanations of benefits and procedures.
- Increased accuracy in benefit determinations by thoroughly researching military records, medical documentation, and other relevant materials.
- Conducted in-person and telephone interviews with veterans and advocates to explain benefits and related programs.
- Assisted veterans and dependents in preparing forms and documents to present claims for benefits.
- Reviewed and requested medical records, military personnel records and service verification records to determine eligibility status.
Sergeant/Reserve Police Officer
Fort Valley Police Department
11.2022 - Current
- Patrolled the interiors of buildings and the grounds of the facility to identify and deter threats to assets
- Kept the premises and personnel safe by patrolling the property and monitoring surveillance equipment
- Used physical or verbal techniques to investigate suspicious activities and resolve concerns
- Greeted guests professionally and courteously in order to create a welcoming environment while keeping safety in mind
- Conducted traffic stops for violations, issuing citations or warnings as appropriate, resulting in improved road safety.
- Conducted thorough searches of persons, vehicles, and premises in compliance with legal guidelines, ensuring the discovery and preservation of crucial evidence.
- Utilized problem-solving skills to resolve disputes among citizens peacefully and effectively whenever possible.
Investigator
Dekalb County Solicitors Office
04.2023 - 10.2023
- Documented findings and prepared detailed reports.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
- Maintain a professional tone.
Social Services Specialist
Division of Children & Family Services
03.2023 - 09.2023
- Informed potential participants about the services and procedures required to participate in the program
- Provided crisis intervention, guidance, and supportive counseling to clients
- Visited homes and agencies to provide support and case management services to clients, including services
- Helped clients get access to services and benefits by providing education and information about community resources, and help clients get the help they needed
- Gathered information from mental and physical health and educational records to make recommendations and determine appropriate care plans
Police Officer
Clayton County Police Department
05.2019 - 05.2021
- Spoke with residents on a regular basis in order to build a rapport and become a familiar face in the community
- Issued warnings and citations for traffic violations
- Double-checked the accuracy and integrity of the data I gathered in order to determine the best course of action
- Maintained strict controls to ensure the validity and utility of the evidence collected during static and mobile surveillance operations
- Gathered information for court appearances and testified under oath in court as a witness
Police Recruit
City of Forest Park Police Department
02.2018 - 03.2019
- Company Overview: (Georgia)
- Coordinated with onsite managers, liaison officers, and other outside agencies concerning safety and preventive maintenance
- Greeted tenants and visitors as they entered and exited the property
- Kept an eye on access control systems, as well as CCTV cameras, for nefarious activities
- Communicated with supervisors about any issues that arose while on duty
- (Georgia)
Corrections Officer
Robert A. Deyton Detention Facility
08.2015 - 02.2018
- Was in charge of receiving and processing inmates into the institution's custody, which included searching inmates and taking custody of personal property
- Used X-ray machines and hand-wands to operate screening equipment
- Coordinated with onsite managers, liaison officers, and other outside agencies concerning safety and preventive maintenance
- Scheduled library visits, work assignments, family visits, and counseling appointments for inmates on a daily basis
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering the facility
- Ensured the safety and security of both staff and the general public by employing defensive techniques and physical restraints
Corrections Officer
Atlanta City Detention Center
01.2013 - 12.2013
- Ensured the safety and security of both staff and the general public by employing defensive techniques and physical restraints
- Oversaw inmates' activities during breakfast, lunch, dinner, and recreation time
- Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks, and cell assessments
- Was in charge of monitoring inmates' compliance and implementing corrective actions during all activities and transfers
Military Police Officer
United States Army
10.2009 - 02.2012
- Investigated crimes and guarded inmates within military correctional facilities
- Improved operations by quickly and professionally resolving issues
- Patrols assigned areas within operations areas were completed
- Was in charge of emergency response security, which included removing hazards and potential threats
Education
Master of Science - Criminal Justice
Georgia State University
Atlanta, GA06-2026
Bachelor of Science - Criminal Justice
Central State University Botanical & Community Garden
Wilberforce, OH01.2022
Associate of Science - Criminal Justice
Atlanta Metropolitan State College
Atlanta, GA01.2019
Skills
- Communications
- Team management
- First Aid/CPR
- Customer service
- Supervision
- Disability evaluation
- Claims processing
- Interviewing techniques
- Problem-solving
- Time management
Certification
- Certified Police Officer
- CPR
- Juvenile CASA
- Police Officer
Affiliations
- Big Brother Big Sister
- Boys and Girls Club
- Clayton County Juvenile Court CASA
Timeline
Veterans Service Representative
Department of Veterans Affairs
10.2023 - Current
Investigator
Dekalb County Solicitors Office
04.2023 - 10.2023
Social Services Specialist
Division of Children & Family Services
03.2023 - 09.2023
Sergeant/Reserve Police Officer
Fort Valley Police Department
11.2022 - Current
Police Officer
Clayton County Police Department
05.2019 - 05.2021
Police Recruit
City of Forest Park Police Department
02.2018 - 03.2019
Corrections Officer
Robert A. Deyton Detention Facility
08.2015 - 02.2018
Corrections Officer
Atlanta City Detention Center
01.2013 - 12.2013
Military Police Officer
United States Army
10.2009 - 02.2012
Associate of Science - Criminal Justice
Atlanta Metropolitan State College
Master of Science - Criminal Justice
Georgia State University
Bachelor of Science - Criminal Justice
Central State University Botanical & Community Garden
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