Neskary Galué
Summary
Results-driven professional with expertise in sales performance, team leadership, and inventory management. Skilled in budgeting, cost control, and implementing effective loss prevention strategies. Ready to leverage strong customer service and problem-solving skills to excel in a new role and contribute to a dynamic team environment.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Kids Atelier LSH Plus LLC
Aventura mall, FL
09.2023 - Current
- Proven track record of sales performance and meeting revenue targets.
- Demonstrated ability to lead and manage a diverse team effectively.
- Expertise in inventory management and merchandising strategies.
- Strong customer service skills and experience in conflict resolution.
- Financial acumen with experience in budgeting and cost control.
- Managed in-store marketing initiatives, resulting in a 25% uplift in sales for the promoted products.
- Implemented a comprehensive loss prevention strategy, reducing inventory loss from 4% to 1.5% within the first year of application.
Lead Manager Cashier
Giorgio Armani Corporation
09.2019 - 09.2023
- Oversaw the successful launch of one major store renovations, coordinating with vendors and contractors, which enhanced the shopping experience and boosted sales.
- Processed payments and accurately handled cash, credit, debit, and personal check transactions quickly and efficiently.
- Mentored new team members on POS system operation, customer service strategies, customer service strategies, and sales goals.
- Constantly Assisting customers by answering questions and fulfilling their requests.
- Educated employees on register use, merchandising, and customer service.
- Reviewed and resolved differences between accounting information and cash drawer.
Store Assistant Manager & Sales Specialist
Easy Tie, LC
Aventura, FL
01.2018 - 08.2019
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Ensured the achievement of daily operations and managed high volume customer service needs.
- Managed daily sales goals.
- Contacted and recruited talented Sales Associates based on store needs.
- Coached Sales Associates on product knowledge, product offering, cashier management, safety procedures, and fundamental communication skills when approaching customers in-house.
Education
D. Psy. - Psychology
Universidad Rafael Urdaneta
01.2016
Skills
- Microsoft Office Word, Excel, and PowerPoint
- Adobe
- Cash Register Operations
- Staff Supervision
- Credit and Cash Transactions
- Attention to detail
- Skilled problem solver
- Strong work ethic
- Verbal Communication
- Natural leader
- Honest and Ethical
LANGUAGES
Spanish
Native or Bilingual
English
Full Professional
Russian
Professional Working
Timeline
Assistant Manager
Kids Atelier LSH Plus LLC
09.2023 - Current
Lead Manager Cashier
Giorgio Armani Corporation
09.2019 - 09.2023
Store Assistant Manager & Sales Specialist
Easy Tie, LC
01.2018 - 08.2019
D. Psy. - Psychology
Universidad Rafael Urdaneta