Nestor Cepero
Miami,FL
Overview
9
9
years of professional experience
Work History
Busser
Lo D’ Alex Restaurant
Fl
01.2025 - Current
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted servers by promptly clearing and resetting tables for efficient service flow.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
- Monitored supply levels and communicated needs to management for inventory control.
- Reset and cleaned tables quickly to prepare for new customers.
- Conducted regular inspections of dining areas to uphold cleanliness and presentation standards.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Assisted servers in providing efficient service for improved guest experiences.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Travel Agency Manager
Yamevi Travel Llc
Miami, FL
07.2021 - 12.2024
- Prepared necessary travel documentation for national and international trips to diverse locations.
- Handled all aspects of client complaints by maintaining quality communications and establishing productive relationships.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Arranged travel accommodations for groups, couples, executives and special needs clients.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
Bartender
Bikini Bar
Miami Beach, FL
08.2020 - 02.2022
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Trained [Number] new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Developed new signature cocktails to support bar marketing brand and increase profits.
Barback
W Hotel
Miami Beach, FL
10.2019 - 07.2020
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Set up bar for operation, obtained cash bank and stocked service bar.
Manager
Mannys Tuxedos
Miami, FL
12.2016 - 10.2019
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Conducted monthly inventories of raw materials and components on work floor.
Education
M.D. - Dentistry (Pre-Dentistry)
Dentist School of Moron
Cuba07.2015
Skills
- Vendor Relations
- Reservation Software
- Vendor Selection
- Policy and Procedure Development
- Booking Issues
- Customer Care
- Credit and Cash Transactions
- Cash Handling
- Sales Expertise
- Cleaning procedures
- Cleanliness maintenance
- Professional appearance
- Effective problem solving
- Food safety
- Hospitality service expertise
- Food service
- Classic cocktails
Languages
Spanish
Full Professional
English
Limited Working
Timeline
Busser
Lo D’ Alex Restaurant
01.2025 - Current
Travel Agency Manager
Yamevi Travel Llc
07.2021 - 12.2024
Bartender
Bikini Bar
08.2020 - 02.2022
Barback
W Hotel
10.2019 - 07.2020
Manager
Mannys Tuxedos
12.2016 - 10.2019
M.D. - Dentistry (Pre-Dentistry)
Dentist School of Moron