NETO ALI ABDULQAADIR
KIGALI,KIGALI
Summary
A self-motivated person born in 1993, with excellent interpersonal, cross-cultural, and mediation skills, gifted with communication in multiple languages, strong focus on teamwork and achieving team goals, problem solving, business negotiation, and analytical skills, devoted to people and seeing individual lives and communities transformed.
Overview
3
3
years of professional experience
Work History
Customer Service Agent
Pharmaceutical Depot
Kigali, Kigali
03.2018 - 08.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
Head of Admissions
Pendafrica Smart Services For International
Kigali, Kigali
06.2017 - 02.2018
- Assisted in patient admission process based on federal and state laws.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Performed document filing, bookkeeping and faxing for busy student admissions office.
- Contacted prospective students via email and phone calls.
Education
Bachelor of Computer Applications - Computer Application
Saurashtra University Rajkot Gujarat India
Gujarat India03.2017
Skills
- Customer Data Confidentiality
- Customer Account Management
- Building Customer Trust and Loyalty
- Upselling Products and Services
Additional Information
COMPUTER SKILLS
Microsoft office
Networking Knowledge
Ishyiga software
Linux/unix operating system
Sql Database systems
Software engeneering
Timeline
Customer Service Agent
Pharmaceutical Depot
03.2018 - 08.2020
Head of Admissions
Pendafrica Smart Services For International
06.2017 - 02.2018
Bachelor of Computer Applications - Computer Application
Saurashtra University Rajkot Gujarat India