Netra Sherman
Fayetteville,NC
Summary
Proven track record in enhancing customer satisfaction, demonstrated during tenure at Walmart through exceptional customer service and accuracy in transactions. Skilled in customer assistance and maintaining work ethic, I excel in fast-paced environments, ensuring operational efficiency and integrity. Leveraged patience and empathy to resolve issues, achieving significant improvements in client retention for Eagle Point Village.
Overview
21
21
years of professional experience
Work History
Cashier
Walmart
Fayetteville, NC
02.2023 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Made sure area around register was clean.
- Before end of shift made sure the put backs were in the proper location.
Delivery Service Partner
Munn Express
Fayetteville, NC
10.2023 - 05.2024
- Reviewing and analyzing orders during delivery to ensure that supplies are complete, and customers are satisfied.
- Assisting with goods loading and unloading from the transport vehicle.
- Picking up, transporting, and dropping off packages and small shipments within a local region or urban area.
- Driving safely and following traffic rules and regulations.
Leasing Consultant
Eagle Point Village
Fayetteville, NC
07.2003 - 11.2006
- Taking tenants to view different properties.
- Communicating Prices and terms to clients.
- Interacting with tenants on behalf of landlords and property management companies.
- Reviewing leasing agreements with clients and marketing new rentals.
- Assessing tenants want's and their needs, prioritizing them and showing them all options available.
Dispatcher Office Assistant
Shaw's Transportation
Raeford, NC
07.2007 - 02.2018
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed dispatching, routing, and tracking fleet vehicles.
- Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
- Monitored real-time GPS tracking of units in the field to optimize routing efficiency during emergency callouts.
- Did pay roll and made sure the fuel taxes were done each quarter.
Education
Associate of Science - Emergency Medical Technology
Fayetteville Technical Community College
Fayetteville, NC05.2026
High School Diploma -
Jack Britt High School
Fayetteville, NC06.2003
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Timeline
Delivery Service Partner
Munn Express
10.2023 - 05.2024
Cashier
Walmart
02.2023 - 10.2024
Dispatcher Office Assistant
Shaw's Transportation
07.2007 - 02.2018
Leasing Consultant
Eagle Point Village
07.2003 - 11.2006
Associate of Science - Emergency Medical Technology
Fayetteville Technical Community College
High School Diploma -
Jack Britt High School