NETTY NYANANKPE
Louisville,KY
Summary
Compassionate and empathetic, dedicated Human Service Assistant with a focus on patient well-being. Prioritizing patient needs in home, facility, and hospital settings, I create a comfortable and supportive environment. Strong administrative, organizational, and problem-solving skills enable efficient task management and smooth operations. Reliable nature facilitates effective communication with patients, their families, and supervisors, fostering positive relationships and promoting optimal care.
Overview
13
13
years of professional experience
Work History
Mental Health Technician
UofL Health
Louisville, KY
12.2022 - Current
- Implemented scheduled evaluations of patient safety, ensuring thorough documentation.
- Supported patient well-being through meal assistance and ADL management.
- Implemented crisis intervention methods for patients in emotional distress.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
- Provided essential knowledge to support loved ones facing mental health challenges.
- Fostered positive relationships with patients, building trust and facilitating therapeutic interactions.
- Responded effectively to shifting patient conditions, ensuring tailored services.
- Managed crisis situations effectively, ensuring safety of all involved.
- Provided emotional support to patients, helping them cope with mental health challenges.
- Recorded patient vitals including blood pressure and pulse rate.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Contributed to a culture of excellence within the facility by consistently upholding high standards of care and actively seeking opportunities for improvement.
- Adapted quickly to changing patient needs, providing flexible and responsive care.
- Enhanced therapeutic environment by maintaining clean and organized patient area.
- Facilitated communication between patients and healthcare professionals to improve care coordination.
- Utilized de-escalation techniques effectively, reducing instances of patient agitation.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Caregiver
Creekside on Whipps Mill
Louisville, KY
01.2022 - 01.2023
- Encouraged client self-sufficiency by aiding with routine daily activities.
- Executed sanitation tasks to uphold hygiene standards within patient areas.
- Fostered meaningful client connections to deliver emotional support and companionship.
- Elevated patient satisfaction through individualized empathetic support.
- Enhanced patient care through aid with medication administration.
- Facilitated secure transitions for patients within various spaces.
- Performed cleaning tasks including laundering clothes, changing bed linens and making beds.
- Observed well-being of clients and recorded notable variances.
- Established trusts with clients and families.
- Fostered a welcoming atmosphere with strong interpersonal skills.
Haven Homes
Maple Plain, Minnesota
04.2020 - 11.2021
- Provide ongoing direct care and support to twelve patients.
- Provided the senior with daily living activities.
- Provided assistance with personal hygiene, physical comfort, nutrition, rehabilitation, and safety.
- Perform direct patient care aimed at increasing comfort, psyche, social and spiritual well-being.
Woodbine Developmental Center
Woodbine, NJ
10.2014 - 09.2019
- Provide ongoing direct support to six patients
- Stock, sort, and replenish inventory effectively and efficiently
- Provided patients with personal hygiene, self-help activities, physical therapy, and meal planning.
- Provided wound care and mobility assistance.
- Transport patients to health care appointments
Griswold Home-Care of New Jersey
Vineland, New Jersey
03.2012 - 09.2014
- Cared for patients with diagnoses such as Dementia, Alzheimer’s, and Parkinson’s disease.
- Assisted patients in maintaining a safe and healthy lifestyle and monitor changes in their general health
- Help patients with transfers and ambulation, medical braces, and walking aids.
Education
High School Diploma - undefined
Millville Senior High School
Millville, NJ06.2011
Skills
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Behavior management
- Multicultural competence
- Medication administration
- Trauma-informed care
- Compassionate care
- Excellent customer service skills
- Activities of daily living ADL assistance
- Heartsaver CPR AED (CPR AED)
- Progress documentation
- Nonviolent crisis intervention
- Patient advocacy
- Relationship building
- Problem-solving
- Patient safety management
- Crisis intervention
- Behavioral management
- Suicide prevention
Other Qualifications
- CPR Certified
- First Aide Certified
- Medical terminology knowledge
Timeline
Mental Health Technician
UofL Health
12.2022 - Current
Caregiver
Creekside on Whipps Mill
01.2022 - 01.2023
Haven Homes
04.2020 - 11.2021
Woodbine Developmental Center
10.2014 - 09.2019
Griswold Home-Care of New Jersey
03.2012 - 09.2014
High School Diploma - undefined
Millville Senior High School