Neva Marie Johnson
Katy
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
AllState
02.2024 - 05.2024
- Enhanced agency reputation through consistent provision of accurate, timely, and knowledgeable advice on insurance policies and regulations.
- Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
- Increased policy sales by conducting thorough needs assessments and presenting suitable coverage options.
Project Manager
M Squared Management
01.2018 - 05.2024
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Monitored project progress, identified risks and took corrective action as needed.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Education
Associate of Applied Science - Real Estate
Houston Community College
Houston, TX05.2025
Skills
- Account Management
- Client Relationship Management
- New Agent Training
- Policy Management
- Product Knowledge
- Sales Strategy Development
Affiliations
- Phi Theta Kappa Honor Society
Certification
- Licensed Insurance Agent - 1/2024
Timeline
Licensed Insurance Agent
AllState
02.2024 - 05.2024
Project Manager
M Squared Management
01.2018 - 05.2024
Associate of Applied Science - Real Estate
Houston Community College
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