Nevaeh Ashcraft
Louisville,CO
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
3
3
years of professional experience
Work History
Barista
Merchant Coffee
05.2022 - 01.2024
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Optimized beverage presentation through creative garnishing techniques, elevating the visual appeal of each drink served.
- Streamlined onboarding processes for new hires, resulting in reduced time to full productivity.
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
Barista
Starbucks
01.2022 - 05.2022
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Barista
Wild Iris Coffeehouse
06.2021 - 01.2022
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
Education
Associate of Arts -
Yavapai College
Prescott, AZSkills
- Coffee Expertise
- Espresso Machine Operation
- Latte Art
- Exceptional Customer Service
- New Hire Training
- Espresso preparation
- Problem-solving
Timeline
Barista
Merchant Coffee
05.2022 - 01.2024
Barista
Starbucks
01.2022 - 05.2022
Barista
Wild Iris Coffeehouse
06.2021 - 01.2022
Associate of Arts -
Yavapai College
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