Nevaeh Bath
Green Bay,WI
Summary
Proven in high-pressure environments, adept at managing unexpected events and enhancing customer satisfaction at Hinterland Brewery. Skilled in customer service expertise and effective time management, demonstrated through exceptional communication and accuracy in transactions. Achieved notable improvements in guest experience and operational efficiency.
Overview
2
2
years of professional experience
Work History
Host
Hinterland Brewery
Green Bay, WI
11.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Cashier
Festival Foods
De Pere, WI
03.2022 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma - General Education
Southwest High School
Green Bay, WI06.2024
Skills
- Effective Time Management
- Exceptional communication
- Customer service expertise
- Cleaning and sanitation
Timeline
Host
Hinterland Brewery
11.2023 - Current
Cashier
Festival Foods
03.2022 - 11.2023
High School Diploma - General Education
Southwest High School