Open To Work
Nevaeh Brown
Customer Service
Columbus,Ohio
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
7
7
years of professional experience
4039
4039
years of post-secondary education
Work History
Tasting Room Attendant
Cooper's Hawk Winery
Columbus
06.2025 - Current
- Conducted wine tastings for guests, enhancing their experience and knowledge.
- Educated patrons about wine selections and food pairings to improve enjoyment.
- Assisted in maintaining inventory levels of wines and merchandise on display.
- Operated cash register, processed payments and issued receipts for purchases.
- Handled administrative duties such as taking reservations, answering phone inquiries and responding to emails.
AI Chatbot Trainer & Coder
DataAnnotation
Remote
03.2023 - 02.2025
- Trained and optimized AI chatbot responses through coding and data
- Reviewed and tested AI outputs for accuracy and user-friendliness
- Collaborated with a remote team to improve AI performance
- Implemented innovative teaching methods to enhance learning experiences.
Inventory Control Associate
DHL Supply Chain
Lithia Springs
01.2022 - 03.2023
- Managed inventory levels to ensure accurate stock availability.
- Conducted regular audits to maintain inventory accuracy and integrity.
- Operated cherry picker to transport materials to designated warehouse locations.
- Selected and transported items using forklift to complete customer orders.
- Loaded and unloaded materials onto pallets safely and securely using the cherry picker lift.
Forklift Operator
Medline Industries
Lithia Springs
08.2020 - 01.2022
- Operated forklifts to transport materials across the warehouse efficiently.
- Conducted regular safety checks on equipment and tools to ensure compliance.
- Loaded and unloaded shipments accurately using manual and powered equipment.
- Maintained current forklift training and certification as required by company policies.
Retail Sales Associate
Macy's
Columbus
02.2019 - 07.2020
- Assisted customers with purchases and product inquiries
- Operated POS system for transactions and returns
- Helped with merchandising, restocking, and store presentation
- Provided exceptional customer service to enhance shopping experiences.
- Assisted customers with product selection and inquiries.
Education
High School Diploma -
Centennial High School
Columbus, OHCosmetology -
Columbus Downtown
Columbus, OHSkills
- Wine education
- Sales expertise
- Problem-solving aptitude
- Retail marketing
- Customer service
- Member account management
- Rapport building
- MS office
- Retail sales
- POS system operation
- Cash handling expertise
- Problem solving
- Inventory management
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteHybridRemoteSalary Range
$18/hr - $1000/hrTimeline
Tasting Room Attendant
Cooper's Hawk Winery
06.2025 - Current
AI Chatbot Trainer & Coder
DataAnnotation
03.2023 - 02.2025
Inventory Control Associate
DHL Supply Chain
01.2022 - 03.2023
Forklift Operator
Medline Industries
08.2020 - 01.2022
Retail Sales Associate
Macy's
02.2019 - 07.2020
High School Diploma -
Centennial High School
Cosmetology -
Columbus Downtown