Results-driven team player with experience in customer service and cash handling. Proven ability to resolve inquiries promptly and maintain high standards of cleanliness and safety, contributing to a welcoming environment.
Overview
3
3
years of professional experience
Work History
Nifti's
Gerasimos Associates Inc
Roscoe, NY
05.2025 - 08.2026
Resolved customer inquiries and complaints promptly, improving customer satisfaction.
Welcomed customers with a friendly smile and warm greetings, discussing specialty flavors and answering allergen concerns.
Educated customers on flavors and options, contributing to informed choices and enhancing their overall experience.
Trained new cashiers on procedures and customer service procedures.
Accurately processed cash, credit, and digital payments during transactions.
Handled cash transactions accurately and efficiently at the register.
Assisted in preparing ice cream toppings and maintaining stock levels.
Followed health and safety guidelines for food handling and sanitation practices.
Housekeeping Cleaner
Shandalee Music Festival
Roscoe, New York
07.2023 - 08.2023
Cleaned and sanitized bathrooms and replenished supplies such as soap and toilet paper.
Maintained cleanliness of restrooms, replenishing supplies throughout the event.
Swept and mopped floors, cleaned carpets, dusted furniture and fixtures.
Maintained a clean work area at all times by sweeping or vacuuming daily.
Cleaned festival grounds, ensuring a welcoming environment for attendees,, ensuring a tidy and welcoming environment for attendees.
Disposed of waste responsibly, adhering to sustainability practices at the festival site.
Notified supervisors of maintenance issues for prompt resolution and safety compliance. to supervisors for prompt resolution and safety compliance.
Reported maintenance issues to the supervisor immediately.
Inspected guest rooms post-cleaning to confirm adherence to hotel cleanliness standards. on completion for cleanliness standards set by the hotel management team.