Nevaeh Cooley
Oxon Hill,MD
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
Work History
Security Officer
Securitas Security Services USA
Arlington , VA
01.2025 - Current
- Operated communication systems between officers stationed throughout the facility.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Responded to alarms and conducted investigations as required.
- Performed first aid and CPR when necessary during emergency situations.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Documented security-related situations and submitted in-depth reports to superiors.
- Verified photo IDs and tickets to allow guests passage.
Teacher's Assistant
Rehoboth Child Development Center
Washington, District Of Columbia
06.2023 - 01.2025
- Provided individualized assistance to students with special needs in the classroom.
- Facilitated small group instruction and activities for students of varying abilities.
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
- Supported teachers by preparing materials, setting up equipment, and organizing supplies.
- Collaborated with colleagues to develop instructional plans that meet individual student needs.
- Helped teacher plan lessons utilizing various teaching strategies including hands-on activities and technology integration.
- Utilized educational technology to enhance classroom learning.
- Assisted in planning and implementing lesson plans in accordance with state curriculum standards.
Sales Associate
Goodwill
Waldorf, MD
02.2022 - 04.2023
- Greeted customers and provided exceptional customer service
- Assisted customers with product selection, sizing and styling
- Provided accurate information about products, prices and services
- Maintained up-to-date knowledge of store merchandise and policies
- Built relationships with customers to encourage repeat business
- Maintained cleanliness of store environment including floors, windows, displays
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Cashier Team Lead
McDonald's
Capitol Heights, MD
03.2019 - 02.2022
- Assisted cashiers with resolving customer complaints and inquiries
- Provided guidance to cashiers on how to accurately ring up customers' purchases
- Trained new cashiers on proper use of registers and store policies
- Performed daily opening and closing procedures for the register area
- Resolved discrepancies between POS system and physical money amounts in drawers at end of shift
- Ensured compliance with all safety regulations while performing tasks
- Answered customer questions and provided store information.
Education
High School Diploma -
Suitland High School
05.2021
Skills
- Product Sales
- Contract Preparation
- Business Development
- Client Account Management
- Positive and professional
- Cash Handling
- Time Management
- Verbal/written communication
- Sales expertise
- Problem-solving skills
- Conflict Resolution
- Multi-tasking strength
- Exceptional customer service
- Negotiation Tactics
- Listening Skills
- Goal-Oriented
- Excellent communication skills
- Attention to detail
- Access control
- Active shooter training
- CCTV monitoring
- Customer service
- Classroom management
- Behavior redirection
- One-on-one and small group instruction
Timeline
Security Officer
Securitas Security Services USA
01.2025 - Current
Teacher's Assistant
Rehoboth Child Development Center
06.2023 - 01.2025
Sales Associate
Goodwill
02.2022 - 04.2023
Cashier Team Lead
McDonald's
03.2019 - 02.2022
High School Diploma -
Suitland High School