Nevaeh Dent
West Haven,CT
Summary
Accomplished Salon Owner/Operator at LSH Studio LLC, adept in business development and relationship building, with a proven track record of enhancing customer retention and staff proficiency. Leveraged budget development skills and effective leadership to negotiate favorable vendor terms and launch impactful social media campaigns, significantly boosting brand visibility and community engagement. Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Overview
4
4
years of professional experience
Work History
Salon Owner/Operator
LSH Studio LLC
252 Captain Thomas Blvd
08.2020 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
- Developed strong relationships with vendors, negotiating favorable pricing for salon products and supplies.
- Coached employees on best practices in hair styling, coloring techniques, and other beauty treatments for professional growth.
- Launched successful social media campaigns that increased brand visibility online while driving traffic to the salon.
- Collaborated with local businesses on cross-promotional events that enhanced community engagement.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Trained and motivated employees to perform daily business functions.
- Recruited talented stylists and support staff to maintain a high level of expertise within the salon team.
Store Manager
Time A Tell Smoke Shop
Dixwell Ave Hamden CT
03.2024 - 03.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
CNA
Meadow Mills
Hamden, CT
08.2022 - 01.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
Crew Member
Dunkin' Donuts
250 Captain Thomas Blvd West Haven CT
07.2020 - 01.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
Education
High School Diploma -
West Haven High
West Haven, CT05.2022
Skills
Business Development
Budget development
Relationship building
Recruitment
Effective leader
Employee scheduling
Inventory management
Self-Motivated
Active Listening
Decision-Making
Good Telephone Etiquette
Problem-Solving
Timeline
Store Manager
Time A Tell Smoke Shop
03.2024 - 03.2024
CNA
Meadow Mills
08.2022 - 01.2023
Salon Owner/Operator
LSH Studio LLC
08.2020 - Current
Crew Member
Dunkin' Donuts
07.2020 - 01.2021
High School Diploma -
West Haven High