Nevaeh Dow
Bremerton,WA
Summary
Developed in fast-paced retail environment, focusing on team leadership and operational efficiency. Skilled in resource management and customer service excellence, seeking to transition into new field. Eager to leverage transferrable skills to contribute to new and challenging role.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Dollar Tree
Silverdale, WA
10.2025 - Current
- Trained and mentored staff, fostering a collaborative team environment.
- Enhanced customer experience by resolving issues and ensuring service excellence.
- Implemented process improvements, streamlining workflows for greater operational efficiency.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Analyzed customer feedback and implemented strategies to improve customer experience.
Cashier
Dollar Tree
Silverdale, WA
05.2025 - 10.2025
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer, ensuring all transactions balanced at end of shifts.
- Collaborated with team members to achieve daily operational goals and improve workflow.
- Trained new cashiers on register operations and customer service best practices.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Kitchen Utility Worker
Rebecca Taylor
Silverdale, WA
08.2023 - 05.2024
- Operated commercial dishwashing equipment to maintain cleanliness and sanitation standards.
- Collaborated with kitchen staff to streamline workflow and enhance efficiency in service delivery.
- Maintained cleanliness of kitchen, including floors, surfaces, and utensils, to promote a safe environment.
- Assisted in training new staff members on best practices related to cleaning procedures, teamwork, and overall efficiency.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Fry Cook
Red Lobster
Silverdale, WA
08.2023 - 05.2024
- Assisted in training new staff on proper frying techniques and equipment usage.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Cleaned, stocked, and restocked workstations and display cases.
- Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
- Cleaned and maintained fryers and grills to keep appliances in working condition.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Implemented safety protocols for equipment operation, reducing risk of accidents in the kitchen.
Food Prep Cook
Red Lobster
Silverdale, WA
08.2023 - 05.2024
- Prepared ingredients and menu items according to established recipes and standards.
- Maintained cleanliness and organization of workstations and kitchen equipment.
- Operated kitchen equipment, including slicers, fryers, and ovens, safely and efficiently.
- Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.
- Trained new employees in food preparation techniques, kitchen protocols, and sanitation standards to ensure consistency across the team.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
Education
High School Diploma -
Bremerton High School
Bremerton, WA06.2024
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Staff supervision
- Task delegation
- Coaching and mentoring
Timeline
Assistant Manager
Dollar Tree
10.2025 - Current
Cashier
Dollar Tree
05.2025 - 10.2025
Kitchen Utility Worker
Rebecca Taylor
08.2023 - 05.2024
Fry Cook
Red Lobster
08.2023 - 05.2024
Food Prep Cook
Red Lobster
08.2023 - 05.2024
High School Diploma -
Bremerton High School