Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nevaeh Freeman

Reynoldsburg,OH

Summary

Dynamic Restaurant Manager with a proven track record at Ampler Burger, excelling in team management and customer engagement. Enhanced service quality through effective staff training and optimized inventory control, reducing waste by 20%. Committed to fostering a high-performance culture and ensuring exceptional customer satisfaction.

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Ampler Burger
Groveport, OH
03.2020 - Current
  • Supervised daily operations to enhance customer satisfaction and service quality.
  • Trained and mentored staff on food safety protocols and customer service standards.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Developed staff schedules to ensure adequate coverage during peak hours.
  • Conducted performance evaluations to identify training needs and improve team efficiency.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.

Sales Associate

Central Window Cleaning
New Albany, OH
02.2023 - 05.2024
  • Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
  • Assisted in maintaining cleanliness and organization of equipment and supplies.
  • Trained new staff on operational procedures and best practices for efficiency.
  • Enhanced workflow processes by implementing effective cleaning strategies.

Education

High School Diploma -

Franklin Heights

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff management
  • Organization and prioritization
  • Complaint resolution
  • Staff scheduling
  • Supervisory skills

Certification

Sales and customer service

Timeline

Sales Associate

Central Window Cleaning
02.2023 - 05.2024

Restaurant Manager

Ampler Burger
03.2020 - Current

High School Diploma -

Franklin Heights