Nevaeh Greenlee
Summary
A highly motivated and detail-oriented business student, expected to graduate with a Bachelor's degree in Business Administration, concentrating in Supply Chain Management, in December 2025. Maintaining a 2.94GPA, with a well-rounded academic background that includes courses in Principles of Accounting I & II (ACCT 2010, Managerial Accounting II) , Financial Accounting , Microcomputer Applications , Principles of Economics I & II (ECON 2010, ECON 2020) , Statistical Analysis (ECON 2040) , Business Communication , and Legal Environment of Business . Proficient in Quantitative Methods (ECON 3050) and Business Finance (FINA 3300) , with expertise in Management and Organizational Behavior and Introduction to Supply Chain Management . Known for strong listening and communication skills, essential for fostering team collaboration and building effective relationships. Passionate about applying academic knowledge to real-world challenges, with a focus on creating growth opportunities and optimizing business operations
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Medserv
Chattanooga, TN
06.2023 - 01.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Assembly Line Worker
Toyota Motor Manufacturing
Jackson, TN
05.2022 - 11.2022
- Inspected finished products for quality assurance purposes.
- Operated machinery such as drills, saws and presses to assemble parts.
- Assisted in the development of new assembly processes and procedures.
- Maintained accurate records of product counts and materials used during assemblies.
Team Member
Chic-Fil-A
Jackson, TN
11.2019 - 08.2021
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Greeted customers upon entering the store with friendly demeanor.
Education
BBA -
Tennessee State University
Nashville, TN12-2025
High School Diploma -
Northside High School
Jackson, TN05-2021
Skills
- Account updating
- Call Management
- Positive and professional
- Call Center Operations
- In-store support
- Payment Processing
- Active Listening
- Credit card payment processing
- Microsoft PowerPoint
- Order Fulfillment
- Customer relations
- Production lines
- Collaboration and teamwork
- Call center experience
Languages
English
Professional
Affiliations
- Community Service Hours at Nashville Diaper Connection
Education and Training
other,true,other
Certification
Comforting uplifting brothers and Sister Organization (Mental Health )
supply chain management organization
Timeline
Customer Service Representative
Medserv
06.2023 - 01.2024
Assembly Line Worker
Toyota Motor Manufacturing
05.2022 - 11.2022
Team Member
Chic-Fil-A
11.2019 - 08.2021
High School Diploma -
Northside High School
BBA -
Tennessee State University