Nevaeh Harbaugh
Patton,PA
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at Fusion Grill & Bar. Enhanced guest satisfaction through effective menu recommendations and efficient cash handling. Proven ability to thrive in high-pressure environments while engaging customers and promoting food sales, contributing to increased revenue and positive dining experiences.
Overview
1
1
year of professional experience
Work History
Server
Fusion Grill & Bar
Patton, PA
01.2024 - 12.2024
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Assisted in menu recommendations, enhancing guest satisfaction and increasing sales.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining areas, adhering to health regulations.
- Processed payments accurately, handling cash and credit transactions efficiently.
- Adapted quickly to high-pressure situations during peak hours, ensuring smooth operations.
- Engaged with customers to gather feedback, contributing to service improvements.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Cambria Heights High School
Patton, PA06.2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Beverage preparation
- Food sales and promotion
Timeline
Server
Fusion Grill & Bar
01.2024 - 12.2024
High School Diploma -
Cambria Heights High School