Summary
Overview
Work History
Education
Skills
Timeline
Server

Nevaeh Heyder

Lehigh Acres,FL

Summary

Motivated Job Title with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Dependable Job Title successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Communicative Job Title dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of dinner guests at popular, fast-casual restaurants. Detailed organizer of service operations with versatility in stressful circumstances.

Friendly Job Title with experience in fast-casual and counter service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience at high-end dining locations.

Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.

Upbeat Job Title with outstanding coordination and memorization skills. Number-year background of creating regular customers and boosting establishment reputation through delivery of unmatched service.

Overview

4
4
years of professional experience

Work History

Server

Dairy Queen Grill & Chill
Fort Myers Beach, FL
03.2021 - Current
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

Lehigh Senior High School
Lehigh Acres, FL
06.2023

Skills

  • Dining Room Cleaning and Upkeep
  • Food and Beverage Service
  • Specials Promotion and Upselling
  • Customer Service and Rapport
  • Warm and Friendly
  • Team Player
  • Cool Under Pressure
  • Dining Area Maintenance
  • Beverage Preparation
  • Table Bussing
  • Anticipating Guest Needs
  • Dining Room Monitoring
  • Greeting and Seating Guests
  • Guest Accommodations
  • Dish Preparation
  • Table Preparation
  • Energetic and Outgoing
  • To-Go Order Preparation

Timeline

Server

Dairy Queen Grill & Chill
03.2021 - Current

Lehigh Senior High School
Nevaeh Heyder