Nevaeh Milanez
Santee,CA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
1
1
year of professional experience
Work History
Hostess/ Food Runner
Fresco
05.2023 - 08.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Used cash registers and credit card machines to cash out customers.
- Completed daily side work and opening and closing duties without fail.
Hostess/ Catering
Urbn Coal Fired Pizza
04.2022 - 09.2022
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Lifted and carried heavy materials.
- Delivered catered food and supplies to facility for on-time set-up.
- Cleaned and maintained work areas, equipment and utensils.
- Maintained composure and work quality while under stress.
Education
High School Diploma -
Diego Valley East Charter
El Cajon, CA06.2024
Skills
- Dining Area Maintenance
- Guest Complaint Resolution
- Server Support
- Food Running
- Interactive Communication Skills
- Payment Processing
- Service Prioritization
- Cleaning and Sanitation
Timeline
Hostess/ Food Runner
Fresco
05.2023 - 08.2023
Hostess/ Catering
Urbn Coal Fired Pizza
04.2022 - 09.2022
High School Diploma -
Diego Valley East Charter
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