Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nevaeh Richardson

Waldorf,MD

Summary

Dedicated and highly organized Medical Receptionist with several years of experience in front-office healthcare operations, including patient scheduling, insurance verification, and customer service. Proven ability to manage administrative responsibilities in fast-paced medical environments while ensuring a high standard of patient care and confidentiality. Experienced in medical billing and coding procedures, EHR systems, and revenue cycle processes. Recognized for excellent communication skills, attention to detail, and a compassionate approach to patient interaction. Currently pursuing a Medical Assistant certification to expand clinical knowledge and advance professionally within the healthcare field. Eager to contribute to a team-oriented medical practice where administrative and clinical skills can support high-quality patient care.

Overview

2
2
years of professional experience

Work History

Medical Receptionist

Pulmonary & Sleep Medicine Associates
02.2023 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Maintained current and accurate medical records for patients.
  • Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.

Education

Career Diploma - Medical Assistant

Pennfoster Career
Scranton, PA

Pennfoster High School
Scranton, PA
01-2021

Skills

  • Front desk operations
  • Appointment scheduling
  • Medical terminology
  • Patient registration
  • Insurance verification
  • Payment collection
  • Reminder calls
  • Medical billing
  • Referral verification

Timeline

Medical Receptionist

Pulmonary & Sleep Medicine Associates
02.2023 - Current

Career Diploma - Medical Assistant

Pennfoster Career

Pennfoster High School