Nevaeh Schwab
Tooele,UT
Summary
Customer Service Representative bringing top-notch skills in oral and written communication. Passionate job seeker with strong organizational skills eager to secure a life long career, ready to help team achieve company goals and build loyalty. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Quikrete Companies
05.2023 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Team Memeber
Cafe Rio
12.2022 - 05.2023
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted with inventory counts and stocking of merchandise.
Forklift Operator
Cabelas Distribution Center
08.2022 - 12.2022
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
Online Orderfilling
Walmart
08.2020 - 01.2022
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Ensured product quality by carefully selecting items that met or exceeded customer expectations during order fulfillment.
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Education
High School Diploma -
Blue Peak High School, Online
211 S Tooele Blvd, Tooele UT 8407405.2022
Skills
- Follow-up Skills
- Time Management
- Customer Service
- Multitasking
- Detail-Oriented
- Technology Skills
References
References available upon request.
Timeline
Customer Service Representative
Quikrete Companies
05.2023 - Current
Team Memeber
Cafe Rio
12.2022 - 05.2023
Forklift Operator
Cabelas Distribution Center
08.2022 - 12.2022
Online Orderfilling
Walmart
08.2020 - 01.2022
High School Diploma -
Blue Peak High School, Online
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