Summary
Overview
Work History
Education
Skills
References
Timeline
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Nevaeh Schwab

Tooele,UT

Summary

Customer Service Representative bringing top-notch skills in oral and written communication. Passionate job seeker with strong organizational skills eager to secure a life long career, ready to help team achieve company goals and build loyalty. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Quikrete Companies
05.2023 - Current
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.


Team Memeber

Cafe Rio
12.2022 - 05.2023
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted with inventory counts and stocking of merchandise.


Forklift Operator

Cabelas Distribution Center
08.2022 - 12.2022
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Maintained optimal inventory levels with precise forklift operation and proper storage techniques.

Online Orderfilling

Walmart
08.2020 - 01.2022
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Ensured product quality by carefully selecting items that met or exceeded customer expectations during order fulfillment.
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.

Education

High School Diploma -

Blue Peak High School, Online
211 S Tooele Blvd, Tooele UT 84074
05.2022

Skills

  • Follow-up Skills
  • Time Management
  • Customer Service
  • Multitasking
  • Detail-Oriented
  • Technology Skills

References

References available upon request.

Timeline

Customer Service Representative

Quikrete Companies
05.2023 - Current

Team Memeber

Cafe Rio
12.2022 - 05.2023

Forklift Operator

Cabelas Distribution Center
08.2022 - 12.2022

Online Orderfilling

Walmart
08.2020 - 01.2022

High School Diploma -

Blue Peak High School, Online
Nevaeh Schwab