Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nevaeh Sur-Pasion

Las Vegas,NV

Summary

Friendly and professional hostess with 1 year of front-of-house experience at Pizza Rock, skilled in creating welcoming guest experiences, managing reservations, and coordinating high-volume seating. Brings 4 years of customer service expertise from Hollister, including 2 years as a retail manager leading a team in a fast-paced, guest-focused environment. Strong interpersonal skills, a polished demeanor, and well-versed in delivering exceptional service aligned with elevated hospitality standards.

Overview

4
4
years of professional experience

Work History

Key Holder Manager / Sales Associate

Hollister
08.2021 - 05.2025
  • Promoted from Sales Associate to Key Holder Manager in 2023 due to leadership skills and strong performance
  • Supervised daily store operations, including opening/closing procedures and team management
  • Delivered excellent customer service while driving sales and managing inventory
  • Trained and coached new staff to maintain brand standards and enhance customer experience
  • Handled guest inquiries and resolved minor issues promptly and professionally

Hostess

Pizza Rock
05.2022 - 06.2023
  • Greeted and welcomed guests, ensuring a warm and positive first impression
  • Managed reservations, waitlists, and seating arrangements during busy hours
  • Communicated effectively with kitchen and waitstaff to optimize guest flow
  • Maintained cleanliness and organization of the host stand and dining area

Education

Bachelor of Science - Nursing (BSN)

Nevada State University
Henderson, NV
01.2027

High School Diploma - undefined

Green Valley High School
Henderson, NV
01.2023

Skills

  • Exceptional customer service with a friendly and professional demeanor
  • Strong communication and interpersonal abilities for engaging guests
  • Experience managing reservations, waitlists, and coordinating seating efficiently
  • Ability to stay calm and adaptable in fast-paced, high-volume environments
  • Team leadership and training experience from retail management role
  • Problem-solving skills to handle guest concerns and unexpected situations
  • Professional appearance and adherence to hospitality standards

Timeline

Hostess

Pizza Rock
05.2022 - 06.2023

Key Holder Manager / Sales Associate

Hollister
08.2021 - 05.2025

High School Diploma - undefined

Green Valley High School

Bachelor of Science - Nursing (BSN)

Nevada State University

Similar Profiles

CREATE PROFILE
Nevaeh Sur-Pasion