NEVAEH TURNER
Etna,OH
Summary
Highly motivated student with a strong work ethic, excellent leadership and customer service skills. Experienced in preparing a variety of drink and food items as well as operating POS systems and cash registers. Possesses strong communication skills, enabling the ability to easily interact with customers.
Also experienced with venipuncture techniques and patient interaction in clinical settings. Utilizes meticulous attention to detail and thorough understanding of safety protocols to ensure accurate specimen collection. Track record of maintaining patient comfort and fostering calm environment during procedures.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Phlebotomist
Ohio Health Systems
Columbus, OH
07.2024 - Current
- Collect blood samples adhering to safety protocols and regulatory standards.
- Ensured equipment was properly sterilized and maintained for optimal performance.
- Prepared specimens for laboratory analysis, adhering to strict quality control protocols.
- Educated patients on procedures, ensuring clarity and addressing concerns effectively.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Assisted in training new staff on phlebotomy techniques and best practices.
Barista/Cashier
HMS Host
Cincinnati, Ohio
05.2023 - 01.2024
- Operated cash registers and handled cash and card transactions.
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
- Delivered high-quality customer service to promote company's culture, values, and mission.
Head Cashier
Lowe's
Columbus, Ohio
02.2022 - 08.2022
- Utilized customer service and problem-solving skills to resolve customer complaints quickly and efficiently.
- Trained new cashiers by demonstrating procedures for exchanging money, checking guests out and interacting with customers.
- Demonstrated ability to manage a team of cashiers and oversee their daily tasks.
- Handled large amounts of money and supported accuracy of financial transactions.
Supervisor
Subway
Columbus, Ohio
06.2020 - 02.2022
- Trained new employees on company policies, procedures and work ethics.
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards.
- Delegated tasks to team members according to individual strengths.
- Initiated creative solutions to resolve customer complaints and issues.
Education
Bachelor of Science - Allied Health
University of Cincinnati
Cincinnati, OH2028
Skills
- Training and Mentoring
- Financial Management
- Leadership Abilities
- Customer Service
- Problem Solving
- Cash Handling
- Daily Reporting
- Communication
- Venipuncture
- Patient care
- Specimen handling
Certification
Phlebotomy Technician
Timeline
Phlebotomist
Ohio Health Systems
07.2024 - Current
Barista/Cashier
HMS Host
05.2023 - 01.2024
Head Cashier
Lowe's
02.2022 - 08.2022
Supervisor
Subway
06.2020 - 02.2022
Bachelor of Science - Allied Health
University of Cincinnati