Nevaeh Villanueva
Sacramento,CA
Summary
Passionate cake decorator who uses creative and artistic skills to exceed customer expectations. Always has an attention to detail when it comes to decorating and displaying finished cakes and other baked goods. I constantly prioritize customer happiness and efficient problem resolutions. My expertise in food safety, organization, communication along with my other skills positions me to bring my artistic and creativity skills to a team.
Overview
6
6
years of professional experience
Work History
Owner
Sweetsbyvaeh
Sacramento, CA
04.2019 - Current
- Created custom cakes and other desserts for special occasions such as birthdays, weddings, and other special events
- Identified needs of customers promptly and efficiently
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Exceeded customer satisfaction by finding creative solutions to problems
- Organized supplies to ensure efficient workflow during the cake decorating process
- Mixed colors and flavors of frosting to create desired aesthetic effects on cakes
Education
High School Diploma -
Luther Burbank Highschool
Sacramento, CA06.2021
Skills
- Decorating Skills
- Frosting application
- Communicating with customers
- Answering customer questions
- Standardized recipe proficiency
- Taking and Preparing Orders
- Baking machinery
- Color mixing skills
- Food Safety
- Organization
- Kind customer engagement
- Focused on customer satisfaction
- Work Station Organization
- Attention to Detail
- Presentation Skills
- Artistic Creativity
- Time Management
- Customer Service and Engagement
- Working Under Pressure
- Customer Queries and Response
- Creative Skills
Timeline
Owner
Sweetsbyvaeh
04.2019 - Current
High School Diploma -
Luther Burbank Highschool