Nevaeha Evans
Cleveland
Summary
Customer-focused and adaptable professional with 6+ year of experience in retail, food service, sales, and customer-facing environments. Skilled in fast-paced operations, customer engagement, cash handling, and teamwork. Known for strong communication, reliability under pressure, and providing positive customer experiences. Seeking to leverage diverse background in a beauty retail environment.
Overview
6
6
years of professional experience
Work History
Prepared Foods Team Member
Whole Food Market
Rocky River, OH
01.2026 - Current
- Executed preparation of high-quality foods, strictly adhering to established safety and sanitation guidelines.
- Facilitated food preparation and presentation to elevate visual appeal for customers.
- Sustained orderly and hygienic work environments to support streamlined workflow processes.
- Coordinated with team members to ensure efficient and timely restocking of products during high-demand periods.
- Assisted customers in product selection and provided friendly service
Retail Sales Associate
Hudson News/SkyZone/Northern Trust
Cleveland, OH
02.2024 - 01.2026
- Assisted customers in product selection, enhancing overall shopping experience.
- Managed cash register operations, ensuring accurate transactions and customer satisfaction.
- Maintained store inventory levels through regular stock checks and replenishment.
- Collaborated with team members to create visually appealing merchandise displays.
- Assisted travelers in retail purchases in a high traffic environment.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Food Service
Panera Bread/Marcs Grocery
Lakewood, OH
01.2023 - 01.2025
- Coordinated with catering services to guarantee seamless integration of food service into events.
- Elevated overall dining experience by managing food service areas effectively during high-traffic periods.
- Streamlined food service by efficiently setting tables, clearing dishes, and assisting in food preparation as needed.
- Set up and broke down food service lines quickly to maintain service flow.
Peer Mentor
IMatter Counseling Services
Cleveland, OH
05.2020 - 02.2021
- Facilitated peer support sessions, fostering open communication and trust among participants.
- Developed individualized action plans to address clients' unique emotional needs and goals.
- Led workshops on coping strategies and stress management techniques for diverse groups.
- Mentored new peer mentors, enhancing their skills in effective communication and active listening.
Education
No Degree - Forensic Psychology
Cuyahoga Community College
Cleveland, OH06.2029
High School Diploma -
Lakewood High School
Lakewood, OH06.2025
Skills
- Customer service
- Organizational growth
- Food handling safety
- Retail and food service operation
- POS and cash handling
- Sales support
- Communication and interpersonal skills
- Team collaboration
- Time management
Timeline
Prepared Foods Team Member
Whole Food Market
01.2026 - Current
Retail Sales Associate
Hudson News/SkyZone/Northern Trust
02.2024 - 01.2026
Food Service
Panera Bread/Marcs Grocery
01.2023 - 01.2025
Peer Mentor
IMatter Counseling Services
05.2020 - 02.2021
No Degree - Forensic Psychology
Cuyahoga Community College
High School Diploma -
Lakewood High School