Neve Heether
Summary
Recent Graduate of Pennsylvania State University looking to further immense myself into the healthcare field. Dedicated to delivering consistent and focused attention to client safety, comfort and dignity.
Overview
2
2
years of professional experience
Work History
Restaurant Server
Maggios
05.2021 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Home Health Aide
Brightstar Healthcare
03.2022 - 05.2023
- Provide in-home care to clients, support activities of daily living (ADLs), including toileting, bathing, feeding, hygiene.
- Utilize safe lifting practices and transfer equipment to ensure patient safety.
- Monitor patients' vital signs and general well-being and refer any concerns to the general practitioner or case manager
- Communicate empathetically with clients, build relationships, and provide updates to families while maintaining compliance with patient confidentiality preferences
Sales Associate
Kohls Department Store
Warminster, PA
11.2021 - 02.2022
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed strong rapport with customers and created positive impression of business.
- Utilized upselling techniques to promote additional products and increase sales.
Education
Bachelor of Science - Biobehavioral Health
Pennsylvania State University
University Park, PA05.2023
Skills
- Time Management
- Conflict and Complaint Resolution
- Adaptable and Flexible
- Medical Terminology and Equipment
- Home Health and Hospice
- Patient Care
Timeline
Home Health Aide
Brightstar Healthcare
03.2022 - 05.2023
Sales Associate
Kohls Department Store
11.2021 - 02.2022
Restaurant Server
Maggios
05.2021 - Current
Bachelor of Science - Biobehavioral Health
Pennsylvania State University
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