Nevia Meyer
Lansing
Summary
Enthusiastic professional with a background in customer service and classroom support. Skilled in training new staff and resolving guest complaints. Committed to fostering positive interactions and enhancing overall satisfaction in fast-paced settings.
Overview
4
4
years of professional experience
Work History
Server
Doubletree By Hilton
Lansing
01.2024 - Current
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Assisted guests with menu selections and offered recommendations based on preferences.
- Trained new servers on restaurant policies and customer service standards.
- Handled guest complaints professionally, ensuring satisfaction and comfort during visits.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Assistant Classroom Teacher
CACS Head Start
LANSING
06.2022 - 06.2023
- Assisted lead teacher in daily classroom activities and lesson preparation.
- Supported individual student needs through personalized attention and encouragement.
- Supervised students during playtime to ensure safety and engagement.
- Maintained clean and orderly classroom environment for optimal learning conditions.
- Participated in staff meetings to contribute to educational planning and initiatives.
Education
Bachelor of Science - Social Work
Michigan State University
East Lansing, MI05-2027
High School Diploma -
East Lansing High School
East Lansing05-2022
Skills
- Table service
- Menu knowledge
- Customer service
- Effective communication
- Team collaboration
- Conflict resolution
Timeline
Server
Doubletree By Hilton
01.2024 - Current
Assistant Classroom Teacher
CACS Head Start
06.2022 - 06.2023
Bachelor of Science - Social Work
Michigan State University
High School Diploma -
East Lansing High School