Neviah Young
Mount Pleasant,MI
Summary
Dependable and caring with success in providing fast, high-quality service to guests in restaurant, retail and health-care settings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Proficient in employing strong communication and interpersonal abilities, fostering seamless cooperation with clients, families, and medical experts.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Olive Garden
11.2021 - Current
- Provide exceptional customer service by promptly greeting and seating guests, taking accurate food and drink orders, and ensuring timely delivery of meals.
- Collaborate with kitchen staff to coordinate food preparation, accurately communicated special dietary requests, and ensured high-quality presentation of dishes.
- Operate POS systems to accurately process payments, managed cash drawer, and resolved customer inquiries and concerns in a professional and efficient manner.
- Demonstrate exceptional teamwork skills by effectively communicating with colleagues, assisting with table setups and cleanups, and supporting a positive and organized work environment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Direct Support Professional
Listening Ear Crisis Center
11.2022 - 01.2024
- Provided compassionate and personalized care to individuals with disabilities, ensuring their safety, comfort, and well-being on a daily basis.
- Assisted clients with ADLs, including bathing, dressing, and meal preparation, promoting independence and enhancing their quality of life.
- Developed and implemented individualized care plans, collaborating with healthcare professionals and family members to address specific needs and goals.
- Maintained accurate and detailed records of client progress, medication administration, and any changes in behavior or health, ensuring effective communication among healthcare team members.
Education
Associate of Science - Nursing
Mid Michigan Community College
Mount Pleasant, MI12.2025
Skills
- Workflow Coordination
- Conflict and Complaint Resolution
- Product Sales
- Adaptable and Flexible
- Exceptional Customer Service
- Professional Appearance
- Problem-solving skills
- Relationship Building
Certification
- First Aid/CPR/BLS Certified
Timeline
Direct Support Professional
Listening Ear Crisis Center
11.2022 - 01.2024
Server
Olive Garden
11.2021 - Current
Associate of Science - Nursing
Mid Michigan Community College
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