Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Extracurricular Activities
Hobbies and Interests
Timeline
Generic

Nevil Vachhani

South Windsor,CT

Summary

To obtain a position that will use my future degree of Mechanical Engineering and my technology skills. Organized and proactive Customer Service Sales Specialist thrives on meeting challenging goals and exceeding customer expectations. Highly motivated, independent worker with excellent problem-solving and analytical skills.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Best Buy
05.2021 - 05.2022
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Enhanced the overall customer experience by providing personalized recommendations based on their preferences and needs.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

SFS Team Member

Joann Fabrics
08.2020 - 05.2021
  • Pick and pack online orders, assist customers on store floor, load truck, and stock shelves.
  • Maintained productive, efficient approach to all tasks.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Customer Service Specialist

Eagle Cleaners
06.2018 - 12.2019
  • Taking, organizing, tagging, and sorting customers’ clothes, answering customers’ inquiries, fulfilling customers’ orders, managed legal tender and credit card transactions at the register.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Developed rapport with customers, fostering long-term relationships and repeat business.

Cashier

Surf City Squeeze
06.2016 - 08.2019
  • Assisting customers, taking orders, opening and closing stores, answering customers’ inquiries, making smoothies when necessary.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.

Education

Bachelor of Science - Mechanical Engineering Technology

Central Connecticut State University
New Britain, CT
05.2025

High School Diploma -

South Windsor High School
South Windsor, CT
06.2020

Skills

  • Good math and technology skills
  • Great teamwork skills
  • Native speaker of the English language
  • Proficient speaker of the Gujarati language
  • Elementary speaker of the Hindi language
  • Intermediate speaker of the Spanish language
  • Salesmanship
  • Account Servicing
  • Company policies
  • Cash Handling
  • Customer Account Management

Volunteer Experience

  • 06/2018, 07/2018, Saint Francis Hospital, Harford, CT, Organize the filing system, and cleaning patient rooms.
  • 12/2017, 11/2019, Doctor’s Office, South Windsor, CT, 06074, File Clerk, Filing charts and pulling patient charts.
  • 09/2017, 06/2020, South Windsor Teen Center, South Windsor, CT, 06074, Directing traffic, setting up and cleaning up at Farmers’ Market, setting up and leading activities for Senior Bingo, working in Community Garden.

References

  • Ms. Liane Lussier-Smith, Teen Coordinator, South Windsor Teen Center, 150 Nevers Road, South Windsor, CT, 06074, (860) 648-6361
  • Ms. Julianna Lyons, Teacher, South Windsor High School, 161 Nevers Road, South Windsor, CT, 06074, (860) 648-5000
  • Kishor Ghetia, Owner, Surf City Squeeze, 30 State House Square, Hartford, CT, 06103, (860) 278-7770

Extracurricular Activities

10, 11, South Windsor Teen Center Youth Council 10, South Windsor High School Model United Nations Club 9, South Windsor High School Robotics Club

Hobbies and Interests

  • Spending time with family
  • Sports and outdoor activities
  • Technology
  • Engineering

Timeline

Customer Service Representative

Best Buy
05.2021 - 05.2022

SFS Team Member

Joann Fabrics
08.2020 - 05.2021

Customer Service Specialist

Eagle Cleaners
06.2018 - 12.2019

Cashier

Surf City Squeeze
06.2016 - 08.2019

Bachelor of Science - Mechanical Engineering Technology

Central Connecticut State University

High School Diploma -

South Windsor High School

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Nevil Vachhani