Neville Mazikana
Mentor,OH
Summary
Experienced in maintaining compliance with safety regulations and ensuring a well-organized work environment. Demonstrated ability to manage inventory effectively while providing excellent customer service through clear communication and problem-solving skills. Proven track record of efficiently operating point-of-sale systems, processing transactions accurately, and assisting customers with inquiries and product information. Developed strong teamwork capabilities by collaborating with staff to enhance customer experiences .
Overview
2026
2026
years of professional experience
Work History
Cashier/Sales Associate
Gabriel Brothers
Mentor, Ohio
03.2024 - Current
- Ensured compliance with all safety regulations within the store environment.
- Balanced daily transactions on a computerized point-of-sale system.
- Answered customer inquiries regarding store policies and procedures.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Resolved customer complaints professionally in accordance with company policy.
- Performed other duties as assigned by management.
- Conducted price checks for special orders or discounts as requested by customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Collected payments and provided accurate change.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Used suggestive selling techniques to promote add-on sales.
- Discounted purchases by scanning and redeeming coupons.
- Helped customers find specific products, answered questions, and offered product advice.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Helped with purchases and signed customers up for rewards program.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Welcomed customers, offering assistance to help find store items.
Housecleaning
Self Employed Services
Harare, Massachusetts
Education
Mentor High School
Mentor, OH03-2026
Skills
- Customer service
- Cash handling
- Point-of-sale operation
- Inventory management
- Team collaboration
- Problem solving
- Customer assistance
- Work ethic and integrity
- Multitasking and organization
- Attention to detail
- Customer service excellence
- Clear communication
- Time management skills
- Dependability and reliability
- POS system operations
- Order packaging
Languages
English
Full Professional
Zulu
Limited
Shona
Professional
Spanish
Limited
Affiliations
- Prefer hands on jobs
- Very active in hands on activities
- Good gamer also
Timeline
Cashier/Sales Associate
Gabriel Brothers
03.2024 - Current
Housecleaning
Self Employed Services
Mentor High School