Accomplished Practice Coordinator with a track record of implementing process improvements that optimize patient flow and reduce wait times. Strong attention to detail and collaboration skills, dedicated to enhancing the overall patient experience while maintaining compliance with healthcare regulations.
Overview
11
11
years of professional experience
Work History
Practice Coordinator 2
UCSF
1199 Bush Street Suite 400
10.2022 - Current
Managed electronic health record (EHR) systems to ensure accurate and timely patient information retrieval.
Implemented process improvements that enhanced operational efficiency within practice management procedures.
Facilitated communication between medical staff and patients, ensuring clarity in treatment plans and follow-ups.
Coordinated patient scheduling to optimize clinic workflow and reduce appointment wait times.
Reduced wait times for patients by efficiently managing daily clinic operations.
Maintained a clean, organized, and welcoming office environment for patients and staff members alike.
Increased patient satisfaction by addressing concerns promptly and professionally.
Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
Developed close working relationships with front office and back office staff.
Office Administrative Assistant
Dr Edwin Hassid
2300 Sutter St Suite 203
03.2016 - 10.2022
Managed scheduling and appointment coordination for efficient patient flow.
Developed and maintained filing systems to ensure organized document retrieval.
Processed patient information with accuracy, enhancing data integrity across systems.
Assisted in financial transactions, including billing and insurance verification processes.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Provided clerical support to company employees by copying, faxing, and filing documents.
Responded to inquiries from callers seeking information.
Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.