Nevin S. Harker
313 Pine Street, Front Royal,USA
Summary
Results-driven Shift Manager with 7+ years of high-volume operations leadership at Starbucks. Proven ability to supervise teams, optimize schedules, ensure regulatory compliance, drive performance, and resolve operational issues in fast-paced environments. Seeking to apply strong leadership, safety, and customer-service expertise.
Overview
8
8
years of professional experience
Work History
Shift Manager/Key Holder
Starbucks
Front Royal, Virginia
09.2018 - Current
- Supervised and trained shift teams of 8–12 employees, maintaining 95%+ performance standards while meeting all state/federal employment and safety guidelines.
- Managed daily cash operations and deposits with 100% accuracy; secured assets and minimized loss through strict drawer control.
- Scheduled and delegated tasks based on employee strengths, enhancing team effectiveness.
- Streamlined workflows and delegated tasks to optimize shift efficiency.
- Created positive work environment to meet company, state and federal employment guidelines.
- Assisted customers with product selection, answered questions, and addressed concerns.
Education
High School Diploma -
Vineland High School
Vineland, New JerseySome College (No Degree) - Agricultural Business And Management
LFCC
Middletown, VASkills
- Team Leadership & Supervision
- Operational Efficiency & Scheduling
- Project Management & Process Improvement
- Regulatory Compliance & Safety Protocols
- Customer Service & Problem Resolution
- Critical Thinking & Attention to Detail
Languages
- English, Native
- Spanish, Conversational
Timeline
Shift Manager/Key Holder
Starbucks
09.2018 - Current
High School Diploma -
Vineland High School
Some College (No Degree) - Agricultural Business And Management
LFCC