Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nevon McDonald

Newburgh,NY

Summary

Reliable Shift Leader experienced in quality control, ensuring customer satisfaction through training employees properly and adhering to company policy. Consummate professional who motivates employees and leads by example. Consistently delivers strong sales and service results through 11 years of experience in Dunkin’ industry. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Stock Manager position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Crew Shift Leader

Dunkin' Donuts
11.2021 - Current
  • Quickly and efficiently resolved complaints and escalated issues.
  • Supervised team members and oversaw effective and efficient completion of job duties.
  • Rotating daily tasks for crew.
  • Manage sale deposits.

Education

Sociology

Orange County Community College
Newburgh

Skills

  • Individual and Team Goals
  • Station Preparation
  • Customer Satisfaction
  • Storage Organization
  • Compliance Requirements
  • Equipment Preparation
  • Employee Monitoring
  • Physical Agility and Coordination
  • Customer Experience
  • Physical Strength and Stamina
  • Professional Communication
  • Brand Loyalty

Accomplishments

  • Supervised team of 10 staff members.
  • Achieved multiple perfect scores by completing inspections with accuracy and efficiency.

Timeline

Crew Shift Leader

Dunkin' Donuts
11.2021 - Current

Sociology

Orange County Community College
Nevon McDonald