Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Neydelin Arroyo Herrera

Yakima

Summary

Accomplished Receptionist with a proven track record at Vwireless, enhancing client satisfaction through an improved appointment scheduling system. Expert in organization and verbal communication, adept at managing multiple tasks efficiently. Demonstrated ability to maintain confidentiality and streamline office operations, significantly boosting workplace efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Receptionist

Vwireless
01.2024 - 08.2025
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Helped maintain office security by monitoring visitor access and issuing badges.

Receptionist

Work Force Staffing
07.2023 - 12.2023


  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.

Education

Criminal Justice

Heritage University
Toppenish, WA

High School Diploma -

Davis High School
Yakima, WA
06.2022

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Appointment scheduling
  • Document management

Certification

Seal of biliteracy

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Receptionist

Vwireless
01.2024 - 08.2025

Receptionist

Work Force Staffing
07.2023 - 12.2023

Criminal Justice

Heritage University

High School Diploma -

Davis High School
Neydelin Arroyo Herrera