Neydion Lopez
Phoenix,AZ
Summary
Compassionate and detail-oriented Medical Assistant and Certified Nursing Assistant with strong clinical, administrative, and patient care skills. Skilled in phlebotomy, injections, vital signs, and medical office procedures, with hands-on experience supporting physicians and improving patient flow. Bilingual in English and Spanish, with proven ability to communicate effectively with diverse patients. Background in customer service adds strong interpersonal, problem-solving, and multitasking abilities. Dedicated to delivering high-quality care, fostering positive patient experiences, and supporting team success in fast-paced healthcare settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Village Medical
Glendale, Arizona
12.2023 - 01.2025
- Streamlined patient intake and medical history documentation processes.
- Maintained cleanliness and organization of examination rooms and medical instruments.
- Supported healthcare providers in executing routine clinical tasks and procedures.
- Collaborated with team members to improve workflow efficiency within the practice.
- Reduced wait times by expediting insurance claims processing and verifying coverage.
- Obtained pre-authorizations swiftly, enhancing overall patient experience.
Mobile Retail Expert
Metro by T-Mobile
Phoenix, AZ
03.2019 - 12.2023
- Engaged customers to enhance product knowledge and drive sales in mobile technology.
- Demonstrated adaptability by quickly learning new product features and promotions.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Resolved customer concerns promptly, ensuring a high level of satisfaction with mobile products and services.
Education
Graduate Certificate - Certificate of Nursing Assistant
Moore Medical Training Institute
Phoenix, AZ09-2025
High School Diploma -
Brookshire High School
Phoenix, AZ01-2024
Graduate Certificate - Medical Assistant
UEI College
Phoenix, AZ11-2023
Skills
- HIPAA compliance
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Reliable team player
- Customer service
- Phlebotomy
- Immunization administration
- Indirect patient care
Certification
- Basic Life Support
- Fingerprint Clearance Card'
- First Aid
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
Village Medical Manager -Rosa Maria Herrera Lopez , 6022060007
Timeline
Medical Assistant
Village Medical
12.2023 - 01.2025
Mobile Retail Expert
Metro by T-Mobile
03.2019 - 12.2023
Graduate Certificate - Certificate of Nursing Assistant
Moore Medical Training Institute
High School Diploma -
Brookshire High School
Graduate Certificate - Medical Assistant
UEI College
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