Neyla Vergel
Miami,FL
Summary
Driven Assistant Manager with a proven track record at Palacio De Los Jugos, enhancing customer satisfaction and streamlining operations. Excelled in staff supervision and money handling, boosting financial accuracy. Skilled in fostering team motivation and leveraging sales strategies, significantly improving service quality and operational efficiency.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Palacio De Los Jugos
02.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Industrial Engineering
Martha Abreu
Cuba06.2014
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Task Delegation
- Staff Management
- Sales Strategies
Timeline
Assistant Manager
Palacio De Los Jugos
02.2022 - Current
Industrial Engineering
Martha Abreu
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