NEYSSA E. POGGY
Newark,NJ
Summary
A competent and compassionate self-starter with a genuine passion for the field of healthcare. Reliable and highly accurate candidate focused on quality completion of all lab procedures under tight deadlines. Works well under pressure. Eager to work in a full-time laboratory assistant position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Familiar with laboratory functions and skills required to excel with daily tasks.
Overview
4
4
years of professional experience
Work History
Patient Services Representative
RWJ BARNABAS HEALTH M.G., ESSEX HUDSON UROLOGY
2020.12 - Current
- Managed patient registration process, confirming data accuracy and completeness.
- Performed basic clerical functions such as copying, scanning, faxing, sorting, and distributing mail
- Managed patient registration process, confirming data accuracy and completeness.
- Created and maintains health record information, files, and organizes as needed
- Coordinated with insurance providers by handling eligibility and verifications as necessary
- Prepared for patient visits, triage practice calls, schedule patient appointments, and other duties as assigned.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
Administrative Assistant
ASSOCIATES IN MENTAL HEALTH & DEVELOPMENTAL DISABILITIES
2019.05 - 2020.12
- Performed general office duties, including answering multi-line phones, and routing telephone calls or messages to appropriate staff
- Managed payroll and timesheets for all staff ensuring that all workers such as respite, therapists, LSCW, LCSW, and BA staff are submitting all documentation related to cases assigned
- Composed internal memos and external correspondence for clinical cases and reviewed all documentation to eliminate errors
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Internship Student
NYC Health + Hospitals/ ELMHURST
2019.09 - 2020.03
- Complete daily surgical pathology sign-in sheet for the pathologists
- Delivering slides to Mount Sinai Services, In-House
- Filling outpatient laboratory reports and typing consultations
- Data entry/ computer work-organizing spreadsheets
Education
Master of Science - Biomedical Diagnostics
ARIZONA STATE UNIVERSITY
Phoenix, AZBachelor of Science - Health Science, Health Education
THE CITY UNIVERSITY OF NEW YORK, YORK COLLEGE
Queens, NYSkills
- Medical Terminology
- Proficient in Microsoft Office, Excel, Outlook and PowerPoint
- Adaptability and Flexibility
- In-Depth Genetics Knowledge
- Dependable
- Detailed Oriented
- Fast Learner
- Knowledge of laboratory functions
- Software [Epic, Cerner, CareTracker, Etc.]
Languages
Spanish
Native or Bilingual
Haitian Creole
Native or Bilingual
French
Native or Bilingual
Portuguese
Professional Working
Timeline
Patient Services Representative
RWJ BARNABAS HEALTH M.G., ESSEX HUDSON UROLOGY
2020.12 - Current
Internship Student
NYC Health + Hospitals/ ELMHURST
2019.09 - 2020.03
Administrative Assistant
ASSOCIATES IN MENTAL HEALTH & DEVELOPMENTAL DISABILITIES
2019.05 - 2020.12
Master of Science - Biomedical Diagnostics
ARIZONA STATE UNIVERSITY
Bachelor of Science - Health Science, Health Education
THE CITY UNIVERSITY OF NEW YORK, YORK COLLEGE
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