NGAN TRAN
Westminster,CA
Summary
A dependable and reliable college student with the knowledge of customer service, data entry, and administrative skills looking to gain real-life experience by joining the workforce. Eager to learn new things and grow with the job.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Healthcare
07.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Filled more than 200 daily prescriptions in high-volume pharmacy environment
- Entered and processed patients' prescriptions into internal system.
- Collected co-payments or full payments from customers.
Tax Preparer /Insurance Agent Assistant
First Source Marketing Alliance
10.2020 - 07.2022
- Created, maintained, entered data, and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Served as point-of-contact for potential and existing customers.
- Assist with employee training.
Cashier
Saigon's Bakery
12.2019 - 03.2020
- Operated cash register, processed cash and credit cards transactions.
- Tallied cash drawer at beginning and end of each work shift.
- Bagged merchandise.
- Cleaned and sanitized work areas.
Cashier/ Kitchen Staff Member
Bolsa Grande High School
04.2018 - 06.2019
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Associate of Arts - Clinical Laboratory Science
Orange Coast College
Costa Mesa, CA06.2024
Certificate - Phlebotomy
UCLA Center For Prehospital Care
Los Angeles, CA07.2023
No Degree - Health Administration
California State University, Long Beach
Long Beach, CA08.2022
High School Diploma -
Bolsa Grande High School
Garden Grove, CA06.2019
Skills
- FDA and HIPAA Compliance
- Serve Customers
- Team Collaboration
- Problem-Solving Skills
- Microsoft Office
- Active Listening
Certification
- CPhT - Certified Pharmacy Technician
- PT - Phlebotomy Technician (pending licensure)
- First Aid/CPR Certified
- Blue Fire Safety Card
- BLS Certified
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Chinese (Mandarin)
Elementary
Timeline
Pharmacy Technician
CVS Healthcare
07.2022 - Current
Tax Preparer /Insurance Agent Assistant
First Source Marketing Alliance
10.2020 - 07.2022
Cashier
Saigon's Bakery
12.2019 - 03.2020
Cashier/ Kitchen Staff Member
Bolsa Grande High School
04.2018 - 06.2019
Associate of Arts - Clinical Laboratory Science
Orange Coast College
Certificate - Phlebotomy
UCLA Center For Prehospital Care
No Degree - Health Administration
California State University, Long Beach
High School Diploma -
Bolsa Grande High School
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